Ausschreibung

Belgien – IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung – Framework agreement for an IT Support Officer

Beschreibung

The framework contract is intended to appoint an independent freelance IT Support officer who will carry out the contract in close cooperation with the AIB secretariat staff, more specific the AIB secretary general and the AIB IT application officer and is available on average 4-5 days per week during the duration of the contract. The AIB secretariat is based in Brussels and has a staff of an average of 4 FTE, both employees and contractors. The deployment of the IT support officer is flexible depending on the necessity. The intended duration of the contract is 4 years. Reciprocal termination clauses will be provided in the procurement documents. Remote work (also from outside of Belgium, within the EU, EFTA or Energy Community) is possible. However, since the AIB secretariat and staff are based in Brussels, occasional presence in Brussels is required in alignment with the secretary general (travel costs covered by AIB). Working under the supervision of our IT Application Officer (ITAO), you will provide functional maintenance, incident management, and technical support to AIB Members and strengthen the AIB’s Information Systems’ Unit (ISU, a working group). Over time, you will grow into the role of substituting the ITAO. As the AIB Hub Super User, you will manage configurations, troubleshoot issues, and act as a first-line contact for Members and IT suppliers, ensuring smooth and secure system operation. This is a service-oriented role in a small Secretariat. It combines technical expertise with administrative discipline: while you will work on audits, dispute resolution and system support, the role also includes repetitive but essential coordination tasks.

Angaben aus der Bekanntmachung

Auftraggeber

Association of Issuing Bodies

Ort

Bruxelles

Bundesland

Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest

CPV

72000000 — IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung

Verfahrensart

Verhandlungsverfahren mit vorheriger Veröffentlichung eines Aufrufs zum Wettbewerb/Verhandlungsverfahren

Veröffentlicht

08.12.2025

Teilnahmefrist

13.01.2026, 13:00

Kennung

46bec9d2-b62c-4bfe-a991-3efc747480d8

Quelle

TED (EU-Amtsblatt)

Lose

• Los 1

Zum Vergabeportal

• Original-Bekanntmachung
• Vergabeunterlagen

Verbindlich sind allein die Angaben auf dem Vergabeportal. Stand dieser Seite: 12.09.2026, 18:28.